Privacy Policy
This Privacy Policy describes how Velnexo News Courses (“Velnexo”, “we”, “us”) collects, uses, and protects your information when you use our website and services. It also explains your rights and how to exercise them.
Information we collect
We collect information you provide directly, information collected automatically when you use our site, and information from service providers we use to operate our business. We minimize data collection and store only what is necessary.
Information you provide
- Name and contact details (e.g., email address, phone) submitted via forms.
- Account preferences such as theme and cookie consent.
- Support requests and course feedback you voluntarily provide.
Information collected automatically
- Technical data: IP address (short-lived), device and browser type, operating system.
- Usage data: pages viewed, time on page, referring URLs, interactions with UI.
- Cookies or similar technologies for essential functionality and preferences.
Information from service providers
To operate our courses and website, we may receive limited data from infrastructure, email delivery, and analytics providers. These providers process data only on our instructions and under contractual safeguards.
Lawful basis
Where required by applicable law (e.g., GDPR), we process personal data under the following legal bases:
- Contract: to provide and support the courses you request.
- Consent: for non-essential cookies and optional communications.
- Legitimate interests: to maintain security, prevent abuse, and improve our services.
- Legal obligations: to comply with applicable laws and enforce our terms.
How we use information
We use data to operate our services, communicate with you, improve our courses, and ensure security. We do not sell personal information.
Service delivery
Providing access to materials, processing requests, and offering support.
Communications
Sending transactional messages (service updates, security alerts) and, with your consent, optional educational content.
Improvement and safety
Troubleshooting, analytics, and protecting our website against abuse and fraud.
Data retention
We retain personal data only for as long as needed to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods are regularly reviewed, and data is securely deleted or anonymized when no longer required.
Security
We use reasonable technical and organizational measures to protect personal data, including encryption-in-transit, access controls, least-privilege practices, and ongoing reviews. No method is perfect, but we strive to protect your information.
Your rights
Depending on your location, you may have rights to access, correct, delete, port, or restrict processing of your personal data, as well as object to certain processing or withdraw consent. You also have the right to lodge a complaint with your local data protection authority.
Children’s privacy
Our website and courses are not directed to children under the age of 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us to request deletion.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our operations. We will indicate the “Last updated” date below, and for material changes we may provide additional notice.
Last updated: 23 Jan 2026
Contact
If you have any questions or complaints about this policy or our practices, contact us:
Email: [email protected] · Phone: +1 (415) 555-0198